Internal Communication Lead

JOB PURPOSE

 An Internal Communication Lead is responsible of the communications lead to plan, create and execute all Internal Communication Campaigns & Activities for MAGRABi, including but not limited to newsletters & flyers, in-person or virtual events, videos story board, company Intranet, overseeing internal branding and e-communications, etc across all operating markets (Egypt, UAE, Saudi, Qatar, Kuwait & Lebanon).

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in a relevant field
• Minimum 5+ years of internal communications or closely related experience, with proven success working in an organization of similar size and role structures.
• Experience developing internal communications platforms, channels, guidelines, and practices; communicating to frontline teams as well as leadership.
• Demonstrated ability to operate and manage a complex and dynamic organization including understanding and implementing industry best practices.

JOB RESPONSIBILITIES

• Develop and execute an annual strategic communication plan incorporating internal and executive messaging which reflects the company’s mission, culture and corporate positioning.
• Manage the company’s internal communications channels and tools including but not limited to newsletters & flyers, in-person or virtual events, videos story board, company Intranet, overseeing internal branding and e-communications, etc.
• Partnering with employer branding team on communication through LinkedIn & other channels.
• Work cross-functionally across department teams to plan internal initiatives which ensure that all employees are actively engaged and feel included in the organization, in addition to embedding organizational culture, and ensure that all staff communicate via one common voice.
• Work hand in hand with the engagement team to bundle & communicate activities in a synchronized harmonic manner.
• Acquire and maintain a detailed knowledge of the company’s policies, culture, norms and strategies, and to keep up to date with relevant developments.
• Work with key internal stakeholders to brainstorm in line with the company’s strategy and in support of various brand initiatives.
• Support and evaluate results of communication campaigns with the team.
• Managing and supervising advertising agencies throughout the entire cycle from drafting & circulating briefs, pitching to working with them throughout the year and evaluating their performance meets the company’s desired quality standards.
• Keeps track of all Vendor Management activities
• Manage the planning and delivery of both virtual and in-person all-staff events, Town halls and regional Events visits as well as any other duties that may be needed to serve the Internal communication process.
• Work hand in hand with different teams within People & culture team to efficiently communicate HR initiatives & programs.
• Working hand in hand with different teams & stakeholders in the business & across the company to efficiently communicate different departments initiatives & programs.
• Work hand in hand with country leads to make sure identical employee experience is delivered to our teams across markets
• Work hand in hand with the Creative team in a smooth efficient manner starting from briefing to reach the desired outcome as well as plan together the communication agenda of the year.

COMPETENCIES

• Customer service orientation
• Initiative & Achievement Orientation
• Collaborating with Others
• Organizational Commitment
• Flexibility
• Analytical Thinking